Built to Be the Team
Behind Your Team.
We’re a small, hands-on team by design. The goal isn’t to become another layer between your agency and the work. It’s to give you reliable people to call when your own team needs more capacity.
Riad Mahmud
Founder & CEO, CreatoMark
The Story Behind CreatoMark
I’ve Been on Both Sides of Agency Work.
I started working with websites and client projects in 2014. Over the years, I’ve worked directly with clients, supported agencies, built WordPress websites, solved technical problems, and spent several years inside established WordPress companies.
That experience gave me a close look at how agencies actually operate, especially when the workload starts growing faster than the team.
And I kept seeing the same problem.
Good agencies don’t always have a sales problem. Sometimes they have a capacity problem.
A new website gets approved while two others are still in production. A designer is busy, a developer is already booked, and existing clients still need updates and support.
The usual answer is to hire.
But one new hire rarely solves the whole problem. A growing agency may need a designer this week, a WordPress developer next week, and someone to handle technical fixes or ongoing client work after that.
Building that capability internally takes time, management, and a much larger payroll.
That was the thinking behind CreatoMark LLC.
Why I Built CreatoMark
I wanted to build the kind of team I felt agencies actually needed.
Not another freelancer they have to manage closely. Not a large outsourcing company disconnected from their process.
Read the CreatoMark story
Instead, a small production team that can work behind an agency and step into the work where needed.
With CreatoMark, an agency can have access to people across:
- WordPress development
- UI/UX and web design
- Ongoing website support
- Technical troubleshooting
- Shopify, Wix, and Webflow projects when needed
- Practical AI and workflow automation
- Other day-to-day production work
The agency does not need every one of those skills every day. That is exactly the point.
Bring us in for the work you need help delivering, when you need the extra capacity.
Your Agency Stays Yours.
One thing has been important to me from the beginning: CreatoMark should strengthen an agency, not compete with it.
Your clients remain your clients. Your agency stays in front. We can work quietly behind the scenes, follow your process, and help your team get the work delivered.
Sometimes that might be a complete WordPress project. Sometimes it is a Figma design that needs to be built. Sometimes it is a backlog of technical requests that nobody has had time to touch.
We fit around the work rather than expecting every agency to fit around us.
More Than 10 Years Later, I’m Still Close to the Work.
CreatoMark is growing into a team, but I don’t want it to become the kind of company where the person you speak with during the sales process disappears once the project starts.
I still care about the details: how a project is scoped, how we communicate, how problems are handled, and whether the work we hand back is something your agency can confidently put in front of a client.
That is the standard I want CreatoMark to grow around.
Connect with me
Who You’ll Work With
A Small Team, Assigned by What the Work Needs.
Design, development, support, and automation take different strengths. Work goes to the person best suited to it rather than whoever is next in a queue.
Riad Mahmud
Founder & CEO
Sahela Rima
Client Success & PM
Diapk Gain
Head of Dev & Ops
Jotirmoy Mondol
WordPress Developer
Mushfiq
Full-Stack Developer
Jaied Al Sabid
Full-Stack Developer
Mushfiq
Full-Stack Developer
Abu Fahim
UI/UX Designer
Abu Bokor
UI / UX Designer
We Fit Into the Tools Your Team
Already Uses.
No complicated new process. We can work within your existing communication
and project management workflow.
A Few Things Agencies Ask Before Working With Us.
Let’s Work Together
Need Another Pair of Hands Behind
Your Agency?
Tell us what’s sitting in your production queue. It can be one WordPress task,
a complete client project, or recurring work your internal team doesn’t have
room for.
Start with one project. Build the partnership from there.