Terms & Conditions

Last updated: August 19, 2025

Welcome to CreatoMark, a company dedicated to providing white-label WordPress, design, development, and marketing solutions for B2B agencies. Our mission is to help agencies scale faster, save resources, and deliver exceptional results to their clients — all under their own brand name. By accessing or using our services, you agree to comply with and be bound by these Terms and Conditions along with our Privacy Policy. Please read them carefully.

1. Intellectual Property Rights

All intellectual property rights related to our services, including but not limited to trademarks, logos, designs, and software, are the property of CreatoMark or its licensors. You may not use, reproduce, or distribute our intellectual property without prior written consent. Unauthorized use may result in legal action.

2. Ownership of Materials

Any materials, including designs, content, and software, created by us during project delivery shall remain our property unless otherwise agreed in writing. We grant clients a non-exclusive, non-transferable, limited license to use these materials solely for their business purposes. Clients may not copy, resell, or modify our materials without permission.

3. Third-Party Fonts, Plugins & Tools

We may use third-party fonts, themes, plugins, or tools in our work. Clients are responsible for purchasing or maintaining proper licenses. CreatoMark is not liable for any issues arising from third-party products.

4. User Representations

By using our services, you confirm that:

  • You have the authority to enter into this agreement.
  • You will comply with all applicable laws and regulations.
  • The information you provide us is accurate and complete.

5. Prohibited Activities

You may not use our services for:

  • Illegal or harmful purposes (e.g., hacking, phishing, spamming).
  • Infringing intellectual property rights of others.
  • Violating privacy or security of third parties.

6. Client Feedback

We value your feedback. By submitting feedback, you grant us the right to use it internally for improvements or externally for testimonials, without any obligation to compensate you.

7. Management & Oversight

CreatoMark reserves the right to manage, oversee, and quality-check all aspects of service delivery. We may also collaborate with vetted third-party providers to ensure top-quality results.

8. Privacy Policy

We are committed to protecting your data. Please review our full Privacy Policy to understand how we collect, use, and secure your information.

9. Returns & Refunds

We offer a satisfaction guarantee. If you are not happy with the service and your claim is reasonable, we will either make revisions until you’re satisfied or issue a refund (subject to project type and agreement).

10. Modifications

We may update these Terms and Conditions at any time. Material changes will be communicated via email or a notice on our website.

11. Connection Interruptions

CreatoMark is not responsible for disruptions caused by your internet provider, hosting issues, or any external technical failures beyond our control.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of 1209 Mountain Road Pl Ne, Ste R, Albuquerque, Nm 87110

13. Dispute Resolution

Any disputes shall be resolved through binding arbitration in accordance with applicable arbitration rules, rather than court litigation.

14. Disclaimer

Our services are provided “as is” without warranties of any kind, express or implied, including merchantability or fitness for a particular purpose.

15. Limitation of Liability

CreatoMark shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services. By using our services, you agree to indemnify and hold us harmless against any claims resulting from misuse.

16. User Data

By using our services, you consent to our collection and processing of data in line with our Privacy Policy.

17. Electronic Communication & Signatures

You agree to conduct transactions electronically with CreatoMark, including contracts, approvals, and communications.

18. Portfolio Rights

Unless otherwise agreed in writing, CreatoMark reserves the right to showcase completed work in our portfolio, case studies, or marketing materials.

19. Referral Program

We appreciate referrals. If you refer new clients, you may be eligible for rewards under our Affiliate Program.

20. Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and CreatoMark, superseding any prior agreements.

21. Contact Information

If you have questions about these Terms, please contact us at:
📧 hello@creatomark.com
🌐 https://creatomark.com

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